ABOUT US

Your Trusted Help Hotline

Our Mission

At 1-888-TuAyuda, our mission is to be the unwavering beacon of support and guidance for Hispanics facing emergencies, connecting them seamlessly with a network of compassionate professionals. We are dedicated to providing immediate assistance and holistic solutions, empowering our callers to face crises with confidence, ease and peace of mind.

Our Vision

Our vision at 1-888-TuAyuda is a world where no one faces challenges alone. We aim to create a community where people in crisis have quick and easy access to a diverse team of professionals, including lawyers, doctors, clinics and agents, who work together harmoniously to provide comprehensive solutions. Through innovation, compassion and experience, we seek to be the bridge of trust to safety, health and peace in times of need.

Our Core Values

Compassion

We approach everyone with empathy, kindness and respect to ensure they feel heard and valued.

Transparency

We are committed to openness, honesty and clear communication in everything we do. We empower our callers to make informed decisions during critical moments.

Accessibility

We are committed to removing obstacles by ensuring easy access through various channels to provide support to everyone in times of need.

Partnership Program

At 1-888-TuAyuda, we have established a dynamic partnership program with a diverse group of professionals, including doctors, clinics, lawyers, dentists, real estate agents, insurance agents, tax preparers and more. Through this network, when we receive a call that requires specialized expertise, we seamlessly connect our customers with relevant partners. This collaborative approach ensures that our callers receive the precise support they need, making it easier for them to navigate complex situations and access comprehensive solutions.

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How We Vet

Not everyone can join as a partner. Our selection criteria is rigorous. We do a thorough background check, extensive interviews, and analysis of each candidate before accepting them into the program.

Reputation

We only choose partners with a good reputation, ensuring that you receive quality assistance from professionals with a proven track record of excellence and integrity.

Experience

We believe that experience is essential to provide high quality support. We select partners with experience and expertise, so that you can be confident in times of need.

Customer service

We prioritize partners that provide exceptional customer service and ensure that they share our commitment to putting the customer first. Your experience matters.

Feedback

We value customer feedback as a critical factor in determining our partners. We take all complaints and compliments seriously when evaluating whether to continue the partnership.

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